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What to do before calling HVAC Service

“I can’t say enough good things about this company, they truly do live up to their name: RELIABLE!”

– S. Mahoney
Google Review

“I have health issues that make it fatal to be in hot temperatures for very long. My AC unit broke down (the motor and the starting component, I believe) in the middle of the night, and with high temperatures expected the next day, I was really…really scared. I called this company and they were extremely understanding. The on call tech contacted me within 5 minutes of my initial call and came out at 4:00 in the MORNING and got the job done within an hour. My AC is working again. 🙂 Very pleased!”

– C. Abner
Google Review

“We have been long time customers of Reliable Comfort. We prefer doing business with a family owned/managed enterprise. Office staff are always personable and efficient. Service technicians are on time, knowledgeable and thorough. We recommend Reliable Comfort to our friends and neighbors.”

– J. Kerns
Google Review

What to do before calling HVAC Service

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If you feel that your water heater tank may need maintenance, don’t hesitate to schedule an appointment.

You may have questions about water heater installation or the water heater cost. Reliable Comfort INC prides itself on our ability to answer any questions you may have right from the start.

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FAQ

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My system doesn't work well in a couple of rooms, what should I do?

This can occur for many reasons; uneven solar heat load through windows, an undersized system, improperly balanced or clogged system or a single system serving a two-story home with no zoning control. Each situation is different, usually requiring an onsite analysis with problem specific recommendations. Please call to arrange for us to see your home.

How often should I change my air filter?

At the risk of telling you something you’re tired of hearing, replace the air filter in your furnace on a regular basis. Dirty air filters reduce the amount of air flowing through a system and make the furnace work harder to maintain the temperature. How often you change the filter depends on the type of filter you use, if you have pets, and the size of your equipment. Please give us a call and we can give you proper guidance.

My air conditioner is very loud when I entertain outside, what can I do?

A difference of 6 decibels (such as between 72 dB and 78 dB) is technically a four-fold increase in compressor sound when rating air conditioners or heat pump units. However, it takes a difference of 10 decibels to double the loudness. It is also noted that it takes approximately 3 decibels for the average human ear to discern any difference in loudness at all.

Great strides have been made in reducing the operating sound level of equipment. We will be happy to show you the difference in sound ratings with our product line.

What type of maintenance should I do on my water heater?

We recommend that you contact a plumbing professional to perform any maintenance or repairs to your water heater – from periodic checks on the anode rod to ensuring that all connections are secure. Recommendations for maintenance are in your water heater’s owner manual. However, there are a few things that you can do:

  • Ensure that there are no sources of flammable vapors in the same area as your water heater (this includes gasoline, heating oils, lighter fluid, propane, etc.).
  • Keep the top of the water heater clean. If you notice water dripping on the water heater from any piping, contact a plumbing professional to have the leak repaired.
  • Keep the space around your water heater clean and free of dirt, boxes, paint cans, aerosol cans, household cleaners and trash. It is important to keep the heater accessible for proper operation and easy maintenance.