Terms & Conditions | Reliable Comfort

Terms and Conditions

Effective Date: 8/17/2026
Company Name: Reliable Comfort Heating, Air Conditioning, & Plumbing
Website: https://www.reliablecomfort.com/

1. Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Services

Reliable Comfort Heating, Air Conditioning, & Plumbing provides home services including, but not limited to, HVAC, plumbing, electrical, and related services. We may communicate with customers via phone calls, text messages (SMS/MMS), and email regarding service requests, appointments, and promotions.

3. SMS Communications & Consent

By providing your phone number through our website, third-party platforms (e.g., Angi, Yelp), or directly to our team, you consent to receive text messages from Reliable Comfort Heating, Air Conditioning, & Plumbing.

These messages may include:

  • Appointment confirmations and reminders
  • Service updates and scheduling communications
  • Follow-ups regarding service requests
  • Promotional or marketing messages (where applicable)

Consent to receive SMS messages is not a condition of purchase.

4. Message Frequency

Message frequency may vary depending on your interactions with us (e.g., appointment scheduling, service updates, promotions).

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications except for confirmation of your opt-out request.

7. Help Instructions

For assistance, reply HELP to any message or contact us at:

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here: https://www.reliablecomfort.com/privacy-policy

We collect and use your information in accordance with our Privacy Policy, including for communication and service delivery purposes.

9. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

10. User Responsibilities

You agree to provide accurate and complete information when requesting services and to use our services only for lawful purposes.

11. Limitation of Liability

To the fullest extent permitted by law, Reliable Comfort Heating, Air Conditioning, & Plumbing shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or communications.

12. No Warranties

Our services are provided “as is” without warranties of any kind, either express or implied.

13. Modifications to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions about these Terms, please contact us:

Reliable Comfort Heating, Air Conditioning, & Plumbing
2601 Montgomery Dr. Seymour, IN 47274
(812) 200-0786
info@reliablecomfort.com

Discover the Difference

Family Operated

Our family’s dedication to world- class customer service has helped us expand from a one-truck operation to a close-knit team of HVAC, plumbing and electrical experts.

Satisfaction Guaranteed

We back all our services with a 100% satisfaction guarantee for your peace of mind.

A+ BBB Rating

Our excellent track record of quality service and happy customers has earned us a consistent A+ rating from the Better Business Bureau.

All Brands Serviced

You never have to worry whether Reliable Comfort can provide service because we work with all HVAC and plumbing equipment brands.

Online Specials

To make repair, maintenance, and installation more accessible, we offer a variety of online specials for discounts on whatever services you may need.

Emergency Services

HVAC and plumbing emergencies can be nerve-racking. Reliable Comfort offers emergency services to fix sudden problems fast.

Family Operated

Our family’s dedication to world- class customer service has helped us expand from a one-truck operation to a close-knit team of HVAC, plumbing and electrical experts.

Satisfaction Guaranteed

We back all our services with a 100% satisfaction guarantee for your peace of mind.

A+ BBB Rating

Our excellent track record of quality service and happy customers has earned us a consistent A+ rating from the Better Business Bureau.

All Brands Serviced

You never have to worry whether Reliable Comfort can provide service because we work with all HVAC and plumbing equipment brands.

Online Specials

To make repair, maintenance, and installation more accessible, we offer a variety of online specials for discounts on whatever services you may need.

Emergency Services

HVAC and plumbing emergencies can be nerve-racking. Reliable Comfort offers emergency services to fix sudden problems fast.

Our Reviews

What Our Clients Are Saying

I can’t say enough good things about this company, they truly do live up to their name: RELIABLE!

S. Mahoney

I have health issues that make it fatal to be in hot temperatures for very long. My AC unit broke down (the motor and the starting component, I believe) in the middle of the night, and with high temperatures expected the next day, I was really…really scared. I called this company and they were extremely understanding.…

C. Abner

We have been long time customers of Reliable Comfort. We prefer doing business with a family owned/managed enterprise. Office staff are always personable and efficient. Service technicians are on time, knowledgeable and thorough. We recommend Reliable Comfort to our friends and neighbors.

J. Kerns

Just had a full duct cleaning and sealing job on my Carrier HP System by Cody, Logan, and Justin. The guys were great – very professional, very nice and polite, and very careful not to disturb or damage any of my wife’s Christmas decorations in the house. All in all, the process went very well, reducing…

T. Parsons

I have relied on Reliable Comfort for my furnace/AC needs for 10 years and have always found the technicians to be knowledgeable and kind to work with. They never try to push any new products, but do make an effort to keep me informed about what’s available.

W. Artist