What to do before calling HVAC Service

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FAQ

My system doesn't work well in a couple of rooms, what should I do?

This can occur for many reasons; uneven solar heat load through windows, an undersized system, improperly balanced or clogged system or a single system serving a two-story home with no zoning control. Each situation is different, usually requiring an onsite analysis with problem specific recommendations. Please call to arrange for us to see your home.

How often should I change my air filter?

At the risk of telling you something you’re tired of hearing, replace the air filter in your furnace on a regular basis. Dirty air filters reduce the amount of air flowing through a system and make the furnace work harder to maintain the temperature. How often you change the filter depends on the type of filter you use, if you have pets, and the size of your equipment. Please give us a call and we can give you proper guidance.

My air conditioner is very loud when I entertain outside, what can I do?

A difference of 6 decibels (such as between 72 dB and 78 dB) is technically a four-fold increase in compressor sound when rating air conditioners or heat pump units. However, it takes a difference of 10 decibels to double the loudness. It is also noted that it takes approximately 3 decibels for the average human ear to discern any difference in loudness at all.

Great strides have been made in reducing the operating sound level of equipment. We will be happy to show you the difference in sound ratings with our product line.

What type of maintenance should I do on my water heater?

We recommend that you contact a plumbing professional to perform any maintenance or repairs to your water heater – from periodic checks on the anode rod to ensuring that all connections are secure. Recommendations for maintenance are in your water heater’s owner manual. However, there are a few things that you can do:

  • Ensure that there are no sources of flammable vapors in the same area as your water heater (this includes gasoline, heating oils, lighter fluid, propane, etc.).
  • Keep the top of the water heater clean. If you notice water dripping on the water heater from any piping, contact a plumbing professional to have the leak repaired.
  • Keep the space around your water heater clean and free of dirt, boxes, paint cans, aerosol cans, household cleaners and trash. It is important to keep the heater accessible for proper operation and easy maintenance.

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Family
operated
Family
operated

Our family’s dedication to world-class customer service has helped us expand from a one-truck operation to a close-knit team of HVAC and plumbing experts.

Satisfaction
Guaranteed
Satisfaction
Guaranteed

We back all our services with a 100% satisfaction guarantee for your peace of mind.

A+ BBB
Rating
A+ BBB
Rating

Our excellent track record of quality service and happy customers has earned us a consistent A+ rating from the Better Business Bureau.

All Brands
Serviced
All Brands
Serviced

You never have to worry whether Reliable Comfort can provide service because we work with all HVAC and plumbing equipment brands.

Online
Specials
Online
Specials

To make repair, maintenance, and installation more accessible, we offer a variety of online specials for discounts on whatever services you may need.

Emergency
Services
Emergency
Services

HVAC and plumbing emergencies can be nerve-racking. Reliable Comfort offers emergency services to fix sudden problems fast.

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What Our Clients Are Saying

I can’t say enough good things about this company, they truly do live up to their name: RELIABLE!

S. Mahoney Google Review

I have health issues that make it fatal to be in hot temperatures for very long. My AC unit broke down (the motor and the starting component, I believe) in the middle of the night, and with high temperatures expected…

C. Abner Google Review

We have been long time customers of Reliable Comfort. We prefer doing business with a family owned/managed enterprise. Office staff are always personable and efficient. Service technicians are on time, knowledgeable and thorough. We recommend Reliable Comfort to our friends…

J. Kerns Google Review

Just had a full duct cleaning and sealing job on my Carrier HP System by Cody, Logan, and Justin. The guys were great – very professional, very nice and polite, and very careful not to disturb or damage any of…

T. Parsons

I have relied on Reliable Comfort for my furnace/AC needs for 10 years and have always found the technicians to be knowledgeable and kind to work with. They never try to push any new products, but do make an effort…

W. Artist

Just a note to thank you for the great employees you have. Rob was here today to explain and check some things on our heat pump. He is so personable, and knowable, the visit was great, and our questions were…

J. Fisher
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