Terms & Conditions | Reliable Comfort

Terms and Conditions

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receiving text messages from Reliable Comfort, you may receive messages related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Reliable Comfort in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive and no further messages will be sent. Alternatively, you can email us at service@reliablecomfort.com

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at service@reliablecomfort.com

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, please email service@reliablecomfort.com
  • Message frequency may vary

 

Page Updated on June 9, 2026

 

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Family Operated

Our family’s dedication to world- class customer service has helped us expand from a one-truck operation to a close-knit team of HVAC, plumbing and electrical experts.

Satisfaction Guaranteed

We back all our services with a 100% satisfaction guarantee for your peace of mind.

A+ BBB Rating

Our excellent track record of quality service and happy customers has earned us a consistent A+ rating from the Better Business Bureau.

All Brands Serviced

You never have to worry whether Reliable Comfort can provide service because we work with all HVAC and plumbing equipment brands.

Online Specials

To make repair, maintenance, and installation more accessible, we offer a variety of online specials for discounts on whatever services you may need.

Emergency Services

HVAC and plumbing emergencies can be nerve-racking. Reliable Comfort offers emergency services to fix sudden problems fast.

Family Operated

Our family’s dedication to world- class customer service has helped us expand from a one-truck operation to a close-knit team of HVAC, plumbing and electrical experts.

Satisfaction Guaranteed

We back all our services with a 100% satisfaction guarantee for your peace of mind.

A+ BBB Rating

Our excellent track record of quality service and happy customers has earned us a consistent A+ rating from the Better Business Bureau.

All Brands Serviced

You never have to worry whether Reliable Comfort can provide service because we work with all HVAC and plumbing equipment brands.

Online Specials

To make repair, maintenance, and installation more accessible, we offer a variety of online specials for discounts on whatever services you may need.

Emergency Services

HVAC and plumbing emergencies can be nerve-racking. Reliable Comfort offers emergency services to fix sudden problems fast.

Our Reviews

What Our Clients Are Saying

I can’t say enough good things about this company, they truly do live up to their name: RELIABLE!

S. Mahoney

I have health issues that make it fatal to be in hot temperatures for very long. My AC unit broke down (the motor and the starting component, I believe) in the middle of the night, and with high temperatures expected the next day, I was really…really scared. I called this company and they were extremely understanding.…

C. Abner

We have been long time customers of Reliable Comfort. We prefer doing business with a family owned/managed enterprise. Office staff are always personable and efficient. Service technicians are on time, knowledgeable and thorough. We recommend Reliable Comfort to our friends and neighbors.

J. Kerns

Just had a full duct cleaning and sealing job on my Carrier HP System by Cody, Logan, and Justin. The guys were great – very professional, very nice and polite, and very careful not to disturb or damage any of my wife’s Christmas decorations in the house. All in all, the process went very well, reducing…

T. Parsons

I have relied on Reliable Comfort for my furnace/AC needs for 10 years and have always found the technicians to be knowledgeable and kind to work with. They never try to push any new products, but do make an effort to keep me informed about what’s available.

W. Artist